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Privacy notice

Last updated:

This is a translation for reference. The Spanish version prevails.

1. Data controller

Jovany Villagómez, an individual doing business as Adbify (“Adbify”), with its address at Prol. Tecnológico 801, 76140 Santiago de Querétaro, Querétaro, Mexico, is responsible for processing the personal data you provide, as described in this notice.

Privacy contact: hey@adbify.com

2. Personal data we process

When you reach us through the contact form, by email or on WhatsApp, we process:

  • Identity and contact details: name, email address, phone number (optional) and company (optional).
  • Whatever you choose to include in your message about your project or business.
  • Technical data from the form submission: IP address and the anti-spam verification token (hCaptcha).

If you are an Adbify client, we also process:

  • Contract and invoicing data: full name or company name, RFC (tax ID), address and, for companies, the name of the legal representative and the details of the power of attorney that authorizes them.
  • Client portal data (clientes.adbify.com) for the people we give access to: name and email address; the messages, comments and approvals sent through the portal; and the date of each sign-in.
  • Record of document acceptance: when you accept a contract or agreement in the portal, we keep the name you type, your email, the date and time, your IP address, your browser details and a digital fingerprint of the accepted document.
  • Technical data from portal access: the IP address of sign-in link requests, to limit abuse.

We do not ask for sensitive personal data. Please do not include it in your messages.

3. Purposes

Necessary purposes (needed to handle your request; no additional consent required):

  1. To reply to your message and follow up on your request.
  2. To prepare and send quotes or proposals you request.
  3. To protect the form and the client portal against spam and abuse.
  4. To enter into and document contracts and confidentiality agreements, including the record of their electronic acceptance as evidence.
  5. To give you access to the client portal, verify your identity through your email and keep you signed in.
  6. To manage your project: progress, deliverable approvals, messages, payments and invoicing.

Secondary purposes (require your consent):

  1. To send you content, news or invitations related to our services.

To opt out of purpose 7, email hey@adbify.com with the subject “Do not send communications”. Opting out does not affect how we handle your request.

4. Providers that process data on our behalf

We rely on these providers, who process data on our behalf, follow our instructions and may not use it for their own purposes:

Provider Purpose Location
Hostinger Hosting for the website, email, the internal system where we log your request and the client portal Servers in the US and/or EU
Resend Delivery of emails generated by the form and the client portal (sign-in links and notifications) US
hCaptcha (Intuition Machines, Inc.) Anti-spam verification on the form US

We do not sell your personal data or share it with third parties for their own purposes.

5. Cookies and similar technologies

This site does not use its own advertising or analytics cookies. The contact page loads hCaptcha, which may use cookies or similar technologies only to tell humans from bots. See its notice at hcaptcha.com/privacy.

The client portal uses a single cookie, required to keep you signed in; it is not used for tracking or advertising. If you choose light or dark mode, that preference is stored only in your browser.

6. Retention

Messages you send through the form are logged in our internal follow-up system, which only Adbify can access.

We keep contact messages for up to 24 months after our last exchange; if no business relationship begins, they are deleted automatically when that period ends (and from our backups 30 days later). If a business relationship begins, data is kept for its duration and for the periods required by Mexican tax and commercial law.

In the client portal, sign-in links expire after 15 minutes (invitations after 72 hours) and work only once; records of link requests are deleted after 24 hours. Accepted documents and their acceptance records are kept as evidence of the agreement for the duration of the business relationship and for the periods required by Mexican tax and commercial law. When someone no longer needs portal access, we deactivate it; you can also ask us to.

You may Access your data, ask us to Rectify it, ask us to Cancel (delete) it, or Object to its processing. You may also withdraw your consent or limit how your data is used or disclosed.

How: email hey@adbify.com with the subject “ARCO rights”. Include:

  1. Your name and an email address where we can reply.
  2. A copy of your official ID (or your representative’s, with proof of representation).
  3. A clear description of the right you want to exercise and the data involved.
  4. Any document that helps us locate your data.

Timeframes: we will reply within 20 business days of receiving your complete request. If your request is granted, we will carry it out within 15 business days of our reply.

If you believe your request was not properly handled, you may contact the Mexican data protection authority (currently the Secretaría Anticorrupción y Buen Gobierno).

8. Changes to this notice

Any change to this notice will be published at adbify.com/en/privacy/, with the last-updated date shown at the top.